6:58 AM
Amit Khajuria
No matter where you choose to do your cloud computing these days, September is off to a rough start. First Google Doc’s is knocked offline for over an hour on Wednesday, and Microsoft followed suit on Friday, falling off the grid for close to three hours. Microsoft’s service disruption impacted several free services such as Hotmail and Skydrive, but also premium offerings including Office 365. Problems with cloud computing is expected these days, however the downtime with Office 365 so soon after launch is a bit of a black eye for the Redmond based software giant eagerly trying to convert clients over to the new platform.
Microsoft blamed the downtime on a DNS issue which prevented some of its service domains from resolving properly. The company has attempted to downplay the impact on customers, and though we agree the outage was brief, they need to do better to convince enterprises they are worth the subscription fee.
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